My post on Mashable today discusses how businesses can begin using social media for community building and conversations. Obviously it’s impossible to construct a plan based on a single post, but I hope there are some good ideas mixed up in there to get the juices flowing.
After the tutorial was published, I shared the link with my Twitter community, asking them for their thoughts. Several people responded:
- @MSGiro said, “I’d also toss in be prepared for the good and bad yet don’t fear the bad. Embrace and learn from it.”
- @PaullYoung said, “Good outline mate, solid for the newbs. Go offline is always handy, but not essential. Good concise writing!”
- @RobertCollins said, “I’ve found capturing 3 things our client’s exec staff are passionate about & sharing gets them to listen and engage faster.”
Thanks for all this feedback. That’s the part of social media that I enjoy most: the ability to bat ideas like this back and fourth in near real time with people I respect all over the world.
There’s a lot more that probably deserves to be covered as part of this topic, so I’ll try to do so here over the next few days.
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