Dell

How Dell Generated $3 million in Sales Using Twitter

Case study

There was an exciting announcement recently from the folks at Dell that the company has surpassed $3 million in sales as a result of promotions offered via the @DellOutlet Twitter account. While many will likely tout this as proof of “social media ROI,” there’s a lot more to the story. Here’s what I think Dell did to generate that type of revenue. If your company can mimic this model, you’ll probably be able to make your first million using Twitter as well…

Read the full article →

CHALLENGE: 2009 Social Media Case Studies

Case study

If you attended any social media webinar, seminar, conference, panel or similar session in the last 12 months, the case studies referenced by the speakers to showcase the value of social media likely included Dell, Blend-Tec, Starbucks and/or Comcast. Let’s put those to bed.

Read the full article →

Best Posts of the Week

Blogs

Thought I’d share a couple of interesting and useful posts I’ve read this week!

Read the full article →