The Three Phases of Robert Scoble

in Blogs, Social Media, Social Networking

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Robert Scoble
Image by Thomas Hawk via Flickr

I’ve lately fallen out of love with Robert Scoble . If I were to meet him in person, I’d say, "It’s not me, it’s you." But since that opportunity is unlikely to present itself anytime soon, I’m going to share this post instead.

PHASE 1: THE MICROSOFT YEARS

When Scoble started broadcasting from within the depths of Microsoft’s corporate headquarters, he was a ray of light on an otherwise overcast Seattle day. He shared with the outside world that which Microsoft was unaware they possessed: a personality. We learned how companies could share their institutional knowledge and, as a result, gain the trust of their community and build new inroads to their brand. We connected with the employees in a way we never connected with the corporate entity.

Scoble showed companies that they should embrace their quirkiness, not hide it. And as a result, he rose to fame as the poster child for corporate transparency and gave rise to the notion of corporate social media. Many social media case studies used his career path as an example of how social media must grow from the inside out fueled by the passion of a company’s employees.

PHASE 2: PODTECH

With the notoriety that Scoble’s efforts received inside Microsoft came many opportunities. Speaking gigs, a huge following on his blog and of course, other job offers. Scoble moved to PodTech , where he went from evangelizing one company to evangelizing EVERY company. He transitioned from an important corporate social media voice to a new breed of infomercial creator.

For a small fee (and often for free), (UPDATED: Scoble did not charge companies for the videos he produced at PodTech) Scoble would come to your corporate headquarters and produce a prosumer-like video podcast that he would then publish to the PodTech network. Because so many people followed him from Microsoft to PodTech, this remained a large and coveted corporate audience.

A Scoble mention inevitably resulted in a spike for web traffic and attention to the companies he covered. The problem was, there seemed to be little editorial oversight. As long as their was budget and/or access, Scoble was in. And as long as a video was produced, most corporate communications or marketing teams felt comfortable checking social media off their "to do" list.

PHASE 3: FASTCOMPANY.TV

As the funding dried up, Scoble took his show to Fast Company, thus completing his transition from corporate poster child to certified media representative. He’s everywhere these days, tweeting, posting video and updating his FriendFeed status from the littlest start-ups in Silicon Valley to hanging out with titans of industry in Davos, Switzerland.

The problem is, there’s no editor. There’s no one telling Robert what is valuable. I get what’s in it for Robert, but I’m not sure what’s in it for me or for the rest of his audience.

In my opinion, Scoble is no longer the signal, but the noise. And as I find more and more corporate entities trying to build online communities, the lessons they share are much more worthy of my attention than the boastings of an online celebrity.

MY ANALYSIS

What I used to love about Robert was his passion. Early adopters were quick to find new tools and technologies just by following his blog, which he updates much less regularly than before. Conversations would take place there that were unlike any other blog community in which I participated.

That passion has become to voluminous for me to endure, and I’ve found that there’s little professional value for me in keeping up with his whereabouts these days. He no longer serves as a role model for how companies should behave in social spaces (instead I look to people like Tyson Foods’ Ed Nicholson , Richard AT DELL ) and his travels/interviews are less relevant to my interests.

I’m slowly unsubscribing from the various networks on which we’re connected. Robert won’t notice. After all, he has thousands of friends.

WHAT DO YOU THINK?

Am I wrong on this? Are you watching his FastCompany videos and following his Twitter stream? Are you learning new things from keeping up with his globetrotting? If so, please share your thoughts. I’m curious what Scoble means to communicators today.

(This is a conversation. Please refrain from using any derogatory language in your response. I will not tolerate any personal attacks against Robert. The dialogue should remain around the topics discussed in this post. Thanks!)

  • I hear you. I think you'll see a lot of changes to what I do over the next few months. It'll be interesting to see what you think two or three months from now.

    By the way, companies NEVER paid to get onto my show. Only Seagate did by sponsoring my show.
  • Alberto Lupe Montoya
    I am very disappointment with Robert. I am writing him to cancel my subscription. He clogs my brain with to much goofy stuffs. It feel like watching repeating streem of Entertanement Tonite
  • No question that the value of communities often diminish as they grow larger. Scoble has become an unfiltered broadcaster and broadcasters tend to focus on how they can grow their audience, not on how to make the discussion most compelling for the early adopters.

    I rarely follow people who auto-follow back; that's usually a warning sign that they have moved from discussions to broadcasting.
  • Scoble is a personal friend but a couple of things that I'd point out.

    1. I think you should change the part about "for a small fee" Scoble would interview your company. That's simply not true. Scoble pretty much interviews as many people as he can and he never takes money for the interviews. As mentioned before Seagate did sponsor his show and I suppose he interviewed them at times, but he was always very clear in disclosing that Seagate was his sponsor.

    2. I follow Robert most of all for one simple reason. He is on the cutting edge of what tech I should be using. He is the early adopter's early adopter. My general rule is that once Scoble mentions something about 10x then maybe I ought to start checking it out.

    It was Scoble's constant promotion of techmeme that got me checking it out. It was then his constant promotion of Twitter that got me checking that out. More recently, it was Robert's pounding the table over and over again on FriendFeed that got me checking that out.

    Robert is a social filter for new and cool tech and I appreciate that as his finds are sometimes some of the best new things online.

    3. Robert having an editor wouldn't be the same thing. Part of the beauty of Robert's style is that he simply keeps going fast and furious. He's uncensored. Every day in some way shape or form he's someplace on the web talking about what he finds interesting and what you might find interesting as well. I want that. I don't want some editor deciding that this or that shouldn't be said because it doesn't quite sound or read right.
  • Thank you for your comments.

    @Thomas and @ Robert: I have updated the post to reflect my mistake about the fees.

    I appreciate your willingness to participate.
  • Aaron I think you are being hyper-critical and the reasons you give for no longer being a fan of Scoble are pretty weak. The fondness of yester-year are gone. Times are changing and it is obvious Scoble is working on taking things to the next level. I am excited about the lull - eagerly waiting for the next phase. You articulate the recent difference in Scoble's activity - let it pan out. Who else has helped so many geeks find their way with social media? Find me another originator, not just a couple embracers of social media who are having an impact. Scoble took it to the next level in my personal education of social media in round one, I can't wait to see what happens in round two.
  • Christian Averill
    You pays your money, you takes your choice.

    Or actually, you don't have to pay anything. And you don't have to tune in either.

    Personally, I find Scoble informative and still enjoy reading/following him.

    He's approachable and devoid of some of the arrogance you can often encouter with someone at his level. He's been a mentor to so many and sometimes it's tough when you feel you've learned all you can from someone. But I suggest you maintain your tabs on Scoble. I think he'll be relevant for some time to come.

    Yes, he's evolved, but we all do, eh Aaron?

    - Christian
  • I agree with this post a lot. I'm relatively new to the world of Blogging and Tweeting (around 6 months) and when I joined the communities associated with these pursuits, Scoble was everywhere. Mentioning things and being mentioned by others, and people really put a lot of weight on what he said so I thought I should too; however I find him not particularly cutting edge, not particularly insightful and not particularly useful. Looking back in time (as best I can) I can see that he was once a social media leader but not so much any more...
  • Point taken. But, is taking pot shots at web celebrities legit now? Is that the way we live out our brand? And if passionate and abundant content creation is bad now: what about Chris Brogan, Gary Vaynerchuck, and Justin TV?

    Certainly, it might be nice is the material was more focused or less raw. But what's wrong with experiments and some of them not being perfect? I think everybody needs a social media sandbox.

    On the issue of culpability: you seem to lay blame at Roberts feet...but why not the people who read him? Shouldn't they/you just find a better way to scan?

    Or why not the technology itself? Or why not Google or web developers as a whole for not developing better filters which help us get past some elements of chaff (or at least what we perceive as chaff/noise)? All that said, I think your article is well argued and raises important issues and it doesn't seem that Robert seems scathed in the least.

    The alternative just seems brittle and procrustean.... (on the flip side...I'm glad I don't have to know what his cat is doing, chasing, eating, throwing up...)
  • Thanks to everyone for your comments so far.

    @ Christian - Yes, we all evolve and yes, I have the choice whether or not to tune in. I'm not disputing Robert's relevancy, but rather his relevancy to me vs. new voices that are more focused on topics of interest to me. I don't want to hear about EVERYTHING, even as someone who considers himself an early adopter.

    @ Nathan - to be clear, this isn't taking a potshot at Robert. I have a tremendous amount of respect for what he's accomplished and I think there is a lot of value in following his updates. For me, though, that value has diminished over the last few years, which is what inspired me to share my thoughts here.

    Regardless, this conversation is probably bigger than Scoble, but I found the evolution of his updates relative to my attention as the inspiration for this post.
  • "Scoble is no longer the signal, but the noise."

    Outstanding statement! Well done Aaron.

    P.S. I just to follow Robert on Twitter but gave up following him when I realized that he was just always there.
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